Apartment Handover in Zurich: Procedure, Checklist & Guarantee

1. The Handover Procedure in the Canton of Zurich

In Switzerland, tenancy handovers are legally governed by Articles 257 and 259 of the Swiss Code of Obligations (CO).

On moving day, the tenant and property management representative inspect the completely cleared apartment together with a formal inspection protocol (Wohnungsabnahmeprotokoll).

Any items failing to meet professional cleanliness standards are recorded on the protocol. If cleaning was booked without a guarantee, landlords typically hire their own cleaning company at the tenant's expense.

2. What Zurich Property Managers Scrutinize

Swiss property managers follow strict inspection criteria:

• Kitchen: Oven baking trays spotless, extractor fan degreased with fresh filter, refrigerator defrosted and dry.
• Bathrooms: Complete descaling of shower heads, faucets, toilet bowls, and silicone grout lines.
• Windows & Blinds: Sills, double-pane glass, and exterior slatted blinds free of dust and water streaks.
• Floors & Fixtures: Wood floors treated according to lease terms; doors, light switches, and built-in cupboards wiped clean.

3. How the 100% Handover Guarantee Protects Tenants

With Mondar's handover guarantee, the cleaning team attends the handover meeting in person.

If the property manager notes any deficiencies on the protocol, the cleaning team rectifies them on the spot at no additional charge until the report is approved.

This prevents landlords from deducting disputed cleaning expenses from your rental deposit.