Provider Terms (Brokerage & Direct Representation Agreement)
1. Legal Position and Direct Representation
These Provider Terms govern the business cooperation between Mondar ("Mondar") and the registered, independent cleaning company ("Provider" / "Supplier").
The Supplier hereby grants Mondar the express authority to act as its direct representative/broker (Art. 20 Swiss VAT Act [MWSTG] and Art. 394 et seq. / Art. 363 et seq. Swiss CO/OR) in its name and for its account vis-à-vis clients, to transmit quotes and broker service agreements.
The Supplier is and remains the sole contractual party to the cleaning service agreement with the Client and performs all work as an independent entity. No employment or vicarious agent relationship is created with Mondar.
2. Remuneration Model: 100% Supplier Payout & 15% Platform Fee on Top
Supplier Pricing Autonomy: The Supplier determines its own net service prices (100% of which is paid to the Supplier).
Fee on Top: Mondar adds a platform service fee of 15% on top of the Supplier's amount, charged to the Client (Total = Supplier Price + 15% Fee).
PSP-Level Split (AMLA): Client payments are split directly at the payment provider (Stripe Connect). The Supplier portion is transferred directly to the Supplier's connected account (transferdata.destination, onbehalf_of). Mondar never holds Supplier funds in its own bank accounts.
Consumables & Materials: Any consumables logged by the Supplier are billed at the end of the billing cycle (+15% fee) strictly subject to prior Client approval.
3. Full Liability Assumption and Indemnification by Supplier
Sole Performance Liability: The Supplier bears 100% exclusive liability for the proper, timely, and defect-free execution of all cleaning services.
Property & Bodily Damages: The Supplier is exclusively liable for any personal injury, property damage, surface damage, theft, or loss of keys and premises access credentials.
Indemnification: The Supplier agrees to fully indemnify and hold harmless Mondar, its directors, and officers from and against any third-party or client claims arising from or related to the Supplier's operations (including reasonable legal defense expenses).
4. Commercial Liability Insurance & Advisory for Uninsured Profiles
Insurance Obligation: The Supplier is required to maintain active Swiss commercial liability insurance (Betriebshaftpflicht) with coverage of at least CHF 3 to 5 million throughout the partnership and upload the policy certificate to the portal.
Advisory for Missing Policy: If a Supplier temporarily operates without an active policy, it explicitly acknowledges that it bears 100% of all liability risks for damages or accidents directly on its commercial and personal assets. Mondar provides zero insurance coverage. The account remains in restricted review status until an active policy certificate is submitted.
5. Swiss Labor Law, GAV Compliance, and Self-Employment
GAV Reinigung: The Supplier warrants full compliance with the binding Swiss Cleaning Industry Collective Bargaining Agreement (GAV Reinigung), including statutory minimum wages and working hours.
Employer Status: The Supplier is the sole employer of its staff and fulfills all Swiss statutory social security obligations (AHV/IV/EO/ALV, BVG, UVG).
No Bogus Self-Employment: Sole proprietorships must upload their compensation office (Ausgleichskasse) confirmation of independent status.
6. Non-Circumvention (Kundenschutz)
The Supplier is strictly prohibited from directly or indirectly contracting, soliciting, or billing clients acquired through Mondar outside the platform.
For each breach, the Supplier shall pay a contractual penalty of CHF 5,000. Mondar reserves the right to claim additional damages and terminate the account. This obligation survives for 24 months after termination.
7. Governing Law and Jurisdiction
These Terms are governed exclusively by Swiss law. The exclusive venue of jurisdiction is Zurich, Switzerland.